Your account may not have been approved due to one of the following reasons:
- Age restriction: If you wish to open an account with us you must be at least 18 years old.
- Unsupported country: We currently offers our services to a limited set of countries.
- Compliance: Due to the laws and regulations Lykke is required to comply to, we may not be able to approve your account under certain circumstances.
In the event that your account has not been approved and you would like further information, please contact us at support.pocket@lykke.com. Please note that in some instances, due to applicable laws and regulations, we might not be able to provide further information.